Privacy Policy

Effective Date: 26th January 2025

At OnForms, a product of Ape Pilot Limited, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform.

If you have any questions about this policy, please contact us at privacy@onforms.com.


1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1. Account Information

  • Name, email address, and contact details.
  • Billing information for subscription payments.

1.2. Form Data

  • Data submitted through forms created on OnForms (e.g., text inputs, e-signatures, files).
  • This data is encrypted and accessible only to authorized users.

1.3. Usage Data

  • IP address, browser type, and device information.
  • Pages visited and actions taken on the platform.

1.4. Cookies

  • Cookies to enhance your user experience (e.g., keeping you logged in).
  • You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: Enable you to create, customize, and manage forms.
  • To Process Payments: Handle subscriptions and transactions securely.
  • To Improve Our Platform: Analyze usage data for troubleshooting and optimization.
  • To Communicate: Send important updates, security alerts, or newsletters.

We will never sell your personal information to third parties.


3. Sharing Your Information

We may share your data in the following situations:

  • With Service Providers: Trusted third-party vendors (e.g., payment processors, hosting providers) to help us operate the platform.
  • Legal Compliance: If required by law or to protect our rights and users.
  • User-Directed Sharing: When you share forms or data intentionally with others.

4. Data Protection

We take data protection seriously and implement the following measures:

  • Encryption: All form submissions, including sensitive data like e-signatures, are encrypted both in transit (SSL/TLS) and at rest.
  • Access Control: Only authorized users can access form data.
  • Regular Audits: We perform regular security reviews to identify and fix vulnerabilities.

5. Your Rights

As a user of OnForms, you have the following rights regarding your data:

  • Access: Request a copy of the personal data we store about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your personal data (subject to legal obligations).
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Opt-Out: Unsubscribe from marketing emails.

To exercise any of these rights, please contact us at privacy@onforms.com.


6. International Data Transfers

As we are based in the United Kingdom, your data may be transferred to and processed in the UK. For users in the EU or other regions with data protection laws, we ensure that such transfers comply with applicable laws.


7. Data Retention

We retain personal data for as long as necessary to provide our services or comply with legal requirements. Form data is retained based on your subscription plan or until you delete it.


8. Third-Party Links

OnForms may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or through the platform. Please review this page regularly for updates.


10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Ape Pilot Limited
Email: privacy@onforms.com
Address: [Insert Company Address]